I send a email to them, I’m just waiting for mine to come I got a email back saying
Thank you for writing to Friends.This address is for photo requests ONLY.If you were requesting a free photoand did not include your postal mailingaddress, please e-mail us again andinclude the address. If you already did,please disregard this automaticallygenerated message. Allow at least 4-6 weeksfor your request to be processed. Pictureswill be sent by postal mail, not e-mail.Due to high volumes of mail being handled,we cannot reply personally to your questionsor comments.