I wrote to Louise on 31st October 2014 and was just beginning to give up hope of seeing anything when I just nipped downstairs to find all my things had come back signed. I usually mark the back of the envelope with an initial or code but forgot when I sent these.
Yes, that's the address I sent to.....
It's a very reliable one although she's done a few events lately, she usually takes about 3 weeks or so people keep telling me.