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Sent on the 5th Nov. 2015 using the contact form on Jura website https://us.jura.com/en/customer-care/ho ... -Form#tabs
Received today 11th Nov. 2015 a nice picture of R. Federer.
Of course the picture is a PP, but they sent also a letter in which they say that if I want a real one I have to visit http://www.rogerfederer.com

Hi qazxcv_1234

Thank you for your feedback

Would you have a scan of the envelope and picture you received please?
If so, you are in the run for the $10 gift certificate.

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