by Jaffer » Tue Oct 29, 2013 1:01 am
stillluckyas13canbe wrote:MW1221 wrote:It's very clear PO policy.
If it's rigid, it's charged package rates, as they need to treat it as a package.
That's been the case.
If you don't like it, don't use the PO.
Indeed, it's always been the case. It used to be a twenty cent surcharge, so not exactly breaking the bank to cover it, even if it's gone up a bit. Depends if you want to spend money and risk them getting damaged I guess.
A 20c surcharge is one thing but it's ridiculous to treat it as a package just because of the need to show some basic care. Whatever happened to good old fashioned customer service. Grumble.
[quote="stillluckyas13canbe"][quote="MW1221"]It's very clear PO policy.
If it's rigid, it's charged package rates, as they need to treat it as a package.
That's been the case.
If you don't like it, don't use the PO.[/quote]
Indeed, it's always been the case. It used to be a twenty cent surcharge, so not exactly breaking the bank to cover it, even if it's gone up a bit. Depends if you want to spend money and risk them getting damaged I guess.[/quote]
A 20c surcharge is one thing but it's ridiculous to treat it as a package just because of the need to show some basic care. Whatever happened to good old fashioned customer service. Grumble.